Why Ferris

A decade on the suspension

Ferris covers eligible suspension components for ten years. What is covered, what is excluded, and who handles the claim — Koenig does.

Suspension components on eligible units. Eligibility depends on the model and the exact configuration, and the coverage carries its own exclusions and limitations — wear items are treated differently from structural components.

The warranty is a real reason to prefer one configuration over another, which means it is worth confirming before the order rather than after. We will tell you exactly what the machine in front of you carries.

We do. That is the practical difference between buying from a dealer and buying from a box — when something needs to go through warranty, it goes through the same people who sold you the machine.